At Global Intermove Relo, protecting your privacy is our top priority. This privacy policy describes how we collect, use and protect your personal information when you visit our website and in connection with our international moving services. In accordance with Swiss laws (LPD) and the General Data Protection Regulation (RGPD), we apply strict privacy practices.
1. Collected data
We collect various categories of personal data to provide you with optimal services:
- Identity information : last name, first name, and contact information (e-mail address, telephone number).
- Moving data : Address information for departure and destination, and specific details for organizing your move.
- Payment information : for financial transactions, processed via secure payment services.
- Navigation data : cookies and usage data collected when you visit our site (see “Cookies” section).
2. Use of Collected Data
Your personal data are processed for the following purposes:
- Moving services : Planning, organization and execution of your international move.
- Customer service : management of requests, assistance and communication of information related to your move.
- Service improvement : data analysis to better understand needs and optimize our offer.
- Compliance with legal obligations : compliance with tax laws and other applicable regulations.
3. Sharing Data with Third Parties
We only share your personal information with trusted partners and service providers in the following cases:
- Moving partners : to coordinate and execute the logistical aspects of your move.
- Payment providers : to secure financial transactions.
- Web hosting our site is hosted by Infomaniak, a Swiss-based service provider renowned for its robust security measures and compliance with Swiss data protection laws.
These third parties are bound by strict confidentiality agreements and use your data only for the purposes of our services.
4. Data security
We apply rigorous technical and organizational measures to protect your personal data against unauthorized access, loss or misuse. Infomaniak, our hosting provider, uses secure infrastructures that comply with Swiss standards to guarantee the confidentiality and integrity of your information.
5. Data retention
We keep your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or to comply with our legal obligations. After this period, data may be anonymized and stored for internal statistical purposes.
6. Your rights
In accordance with the DPA and the RGPD, you have the following rights regarding your personal data:
- Right of access : obtain a copy of the data we hold about you.
- Right of rectification : to correct inaccurate or incomplete information.
- Right to erasure : request the deletion of your personal data, under certain conditions.
- Right to restrict processing : restrict the processing of your data in certain circumstances.
- Right to object : object to the processing of your data for legitimate reasons.
- Right to data portability : receive your data in a structured format for transmission to another service provider.
To exercise these rights, please contact us using the details below.
7. Cookies and tracking technologies
Our site uses cookies to enhance your browsing experience and collect anonymous information about site usage. Cookies are small files stored on your device during your visit. You can set your browser to refuse all cookies or to indicate when a cookie is being sent. However, some parts of the site may not function properly if you disable cookies.
8. Changes to the Privacy Policy
Global Intermove Relo reserves the right to modify this Privacy Policy to reflect changes in our practices or to comply with new regulations. We encourage you to visit this page regularly to stay informed about our privacy practices. Any significant updates will be communicated on our site.
9. Contact us
If you have any questions about this privacy policy or wish to exercise your rights, you can contact us at the following address:
- Global Intermove Relo
- Address : Av. de la Gare, 1630 Bulle, Suisse
- E-mail : info@demenageur-bulle.ch
- Phone number : +41 78 341 10 06
Global Intermove Relo is committed to respecting your privacy and protecting your personal data in accordance with Swiss and European laws. We thank you for your trust.
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